Question 1

What is your minimum order quantity (MOQ) for custom golf shirts?

Accepted Answer

Our MOQ starts at 50 pieces per style/color. You can mix sizes within each run. Tiered pricing: 50–299 pcs at standard rate, 300–499 pcs at 8% off, 500–999 pcs at 15% off, 1000+ pcs at 22% off.

Question 2

How long does sampling and production take?

Accepted Answer

Pre-production samples take 7–10 days after artwork confirmation (fee credited against bulk order). Bulk production is 30–35 days after sample approval. Sea freight to EU/US ports takes 15–40 days; air freight takes 3–7 days.

Question 3

Do you offer free samples or sample kits?

Accepted Answer

Yes — we offer a free fabric swatch kit with material samples, color cards, and decoration examples. Pre-production samples cost US$30–50 depending on customization, fully credited against your first bulk order.

Question 4

What certifications does your factory hold?

Accepted Answer

Our Guangzhou factory is BSCI-audited (social compliance), OEKO-TEX Standard 100 certified (harmful-substance-free), ISO 9001 certified (quality management), and WRAP-accredited. All certifications are verifiable through their official databases.

Question 5

Can you match Pantone colors and handle custom designs?

Accepted Answer

Yes. We provide lab-dips for Pantone color matching before bulk dyeing. Our design team creates digital mockups within 48 hours with up to 3 rounds of free revisions. We support embroidery, screen print, sublimation, and 3D silicone logo decoration.

Question 6

What shipping terms do you offer for Europe and North America?

Accepted Answer

We ship FOB Guangzhou as standard, with EXW and CIF available. Sea freight to major EU ports (Hamburg, Rotterdam, Felixstowe) takes 25–35 days. Air freight takes 3–7 days. We handle all export documentation.

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